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Privacy

Policy

At Sustec.uk (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://sustec.uk/ (the “Site”).

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, etc., only when you voluntarily provide it (e.g., through contact forms).

  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.

  • Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Data

We use your data to:

  • Provide, operate, and maintain our website.

  • Respond to your comments, questions, and requests.

  • Improve our website and user experience.

  • Comply with legal obligations.

3. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases to process your personal data:

  • Consent: You have given us clear consent to process your personal data for a specific purpose.

  • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., keeping our records updated or studying how customers use our products).

  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

4. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

5. Data Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

7. Your Legal Rights

Under the UK Data Protection Act 2018 and GDPR, you have rights including:

  • The right to access: You can ask for copies of your personal data.

  • The right to rectification: You can ask us to correct inaccurate information.

  • The right to erasure: You can ask us to delete your personal data in certain circumstances.

  • The right to restrict processing: You can ask us to restrict the processing of your data.

To exercise any of these rights, please contact us using the contact form on the home page..

8. Contact Us

If you have any questions about this Privacy Policy, please contact us using our contact form.